Passenger Transport Terms and Conditions

Passenger classification and fares

Using subway only
Classification Age Base fare Incremental fare
Transportation card Single-journey ticket
Preschoolers Children aged under 6 Free of charge
* However, preschoolers riding the subway alone must pay the children’s fare. The fare is exempted for up to three preschoolers traveling with a fare-paying adult. If four or more preschoolers are traveling with a fare-paying adult, each preschooler will be charged the children’s fare
Children Children aged 6 to 12 or elementary school students KRW 450 KRW 450 KRW 50
Adolescents Adolescents aged 13 to 18 KRW 720 KRW 1,350 KRW 80
(transportation card)
Adults Adults aged 19 and older KRW 1,250 KRW 1,350 KRW 100
  • * In order to receive a discount, children and adolescents are required to register their transportation cards to verify their date of birth within 10 days after first use.
    • Fare calculation and discount rates

      Fare calculation

      Distance-based system
      (subway lines only, except AREX between Cheongna International City and Incheon International Airport Terminal 2)
      • Base fare: KRW 1,250 for the first 10km (KRW 1,350 for a single-journey ticket)
      • Incremental fare: KRW 100 for adults, KRW 80 for adolescents, and KRW 50 for children for every 5km after the first 10km (up to 50km) / KRW 100 for adults, KRW 80 for adolescents, and KRW 50 for children for every 8km after 50km
        • ※ Note: Fares for passengers traveling between a metropolitan area and a non-metropolitan area are based on the fare for the metropolitan zone plus the incremental fare for every 4km traveled in the non-metropolitan zone (Pyeongtaek-Sinchang and Gapyeong-Chuncheon).
      Integrated distance-based system
      (transfer between bus and railway)
      • The highest base fare among the modes of transportation used will be applied in the following cases:
        • Subway ↔ Seoul express (red) bus, Gyeonggi express bus, and Incheon express bus: up to 30km
        • Subway ↔ other buses: up to 10km
      • Incremental fare of KRW 100 for adults, KRW 80 for adolescents, and KRW 50 for children is applied for every additional 5km.
        • ※ Note: The total fare should not be more than the sum of the fare for each mode of transportation.
        • ※ Note: Passengers are allowed to transfer up to four times (transfer within 30 min., within one hour between 9 p.m. and 7 a.m. the next morning) / Transfer to the same bus route is not permitted.

      Discount rate (based on fare paid with transportation card)

      Discount rate
      Adolescents 20% off the adult fare after subtracting KRW 350 (single-journey ticket price is same as the adult fare)
      Children 50% off the adult fare after subtracting KRW 350 (applies to transportation card and single-journey ticket)
      Group fare
      (20 or more)
      • Applied to groups of at least 20 passengers (including preschoolers) traveling together on the same route (one passenger exempt for every 20 passengers)
      • 20% off for adults, 30% off the adult fare (after subtracting KRW 350) for adolescents, and 60% off the adult fare (after subtracting KRW 350) for children
        • * The base fare is applied when the post-discount fare per person is less than the base fare of the transportation card.
      Commuter railway ticket
      • Transportation card for railway rides for a fixed period of time
        • Valid for 30 days or 60 rides (not accepted on buses)
      • Seoul and Zone 1: base transportation card fare (KRW 1,250) x 44 rides (including 16 bonus rides)
      • Zones 2 to 14: base transportation card fare x 44 rides x 15% discount (including 16 bonus rides)
      Time-based fare
      • Early-bird discount system: 20% off the base fare from the first train of the day until 6:30 a.m. (prepaid transportation cards and charge cards only)
      • An additional fare is added to the fare for AREX passengers traveling between Cheongna International City and Incheon International Airport Terminal 2.
      • Passengers using lines run by private operators, including the Sinbundang Line and Yongin-Uijeongbu light rail line, are charged additional fares.
      • ※ Note: Please inquire with the customer service centers of the relevant institutions or refer to the Passenger Transport Terms and Conditions regarding the criteria for the fares of privately operated railway lines.

      How to use the transportation ticket for the subway

      • The transportation ticket is non-transferrable (each passenger, except members of groups of passengers, must have his or her own ticket charged with the fare amount).
      • Travelers using prepaid cards should make sure that the cards have enough money on them to cover the base fare and return the used single-journey ticket at a Deposit Refund Machine to receive a deposit refund.
      • Travelers who are still riding the subway five or more hours after swiping their transportation ticket will be charged the base fare again.
      • Passengers must swipe their transportation ticket every time they enter or exit a turnstile and present their ticket, along with their ID (when necessary), upon the request of a subway employee.
      • Passengers who accidentally pass through a turnstile for a train going in the wrong direction can exit the turnstile and re-enter on the other side within 5 minutes in the same station without being charged the fare again (at the first station only).
        • Note: Not applicable to passengers with a single-journey ticket.
        • Note: However, passengers who accidentally take the wrong train at a transfer station and need to exit the turnstile to take a different line will be charged the fare again.

      Refund policy

      • Fares are refunded in case of train delays and cancellations (for refund requests made within 7 days of incident)
      • *Note: Passengers using prepaid or charge cards will receive a cash refund for one base fare (no need to swipe card). Passengers who transferred from subway to bus also receive a cash refund, but only upon request and for the base fare of one of the modes of transportation (card must be swiped and only the base fare is refunded; the incremental fare is non-refundable.)
      • Tickets that are unused or do not work can be refunded in any Seoul Metro station. However, unused single-journey tickets and group tickets are fully refunded. In the case of group tickets, passengers can get a refund at the station where they purchased the ticket. For a commuter railway ticket, the value of either the number of days remaining or number of rides remaining (whichever is lower) is refunded. The price of the transportation card is not refundable.

      Bicycle policy

      • Bicycles are allowed on subway trains only on Saturdays and national holidays.(To learn about the bicycle-related rules of a subway line operated by an organization other than Seoul Metro, please refer to the bicycle policy of the given subway line operator.)
      • Cyclists are allowed to take their bicycles only on designated train cars (first and last cars).
      • Cyclists should use the safety equipment for bicycles (if installed).
      • Bicycles should not be taken on elevators, escalators, or wheelchair lifts.
      • Any behavior that disrupts subway operation or causes inconvenience to other passengers is prohibited.
      • Cyclists bear sole responsibility for any damage to or loss of their bicycles or injury to themselves and/or other passengers caused by their bicycles.

      Penalty fare policy

      • Penalties of 30 times the single-journey fare for adults (or single-journey ticket for children for penalties applied to children) are imposed on passengers for the offenses listed below, except when reported to subway employees:
        • 1. Entrance to the Seoul Metro subway system or boarding of a train without paying the fare
        • 2. Loss of a subway ticket while on board a train
        • 3. Possession of an invalid ticket
        • Tickets are invalid when :
          • ① riders who are not eligible for transit fare exemption benefits use a free single-journey ticket or a free transportation card
          • ② adults use a single-journey ticket intended for children or a transportation card intended for adolescents or children
          • ③ adolescents use a single-journey ticket or transportation card intended for children
          • ④ passengers use a damaged or forged ticket
          • ⑤ passengers use an expired ticket
          • ⑥ passengers do not present their ID when requested
          • ⑦ passengers take the subway in other improper ways
        • 4. Entrance to the Seoul Metro subway system without going through the faregate
        • 5. Refusal to show a valid ticket to a ticket inspector
        • 6. Use of a group ticket for more than the number of people that is supposed to be in the group (numbers of adults, adolescents, and children are indicated separately)
        • 7. Use of a transportation card that is invalid and reported lost or stolen or has been suspended
        • Note
          • riders who are not eligible for transit fare exemption benefits use a free single-journey ticket or a free transportation card
          • adults use a single-journey ticket intended for children or a transportation card intended for adolescents or children
          • adolescents use a single-journey ticket or transportation card intended for children
          • passengers use a damaged or forged ticket
          • passengers use an expired ticket
          • passengers do not present their ID when requested
          • passengers take the subway in other improper ways

      Prohibited and restricted items

      • Banned items: The items listed below are not permitted to be carried on the subway by passengers.
        • Passengers may be asked to open their bag when they are suspected of carrying prohibited items. If they refuse to comply, they will not be allowed on the subway.
        • Passengers found to be in possession of prohibited items will be asked to get off at the nearest station and will be fined as follows.
      Prohibited and restricted items
      Classification Prohibited and restricted items Fine
      Hazardous items Explosives, high-pressure gas, flammable liquids, combustibles, oxidizing agents, toxic and infectious substances, radioactive materials, corrosives, narcotics, guns, swords, and other harmful items and substances Up to KRW 100,000
      Prohibited items (other than hazardous items)
      • 1. Heaters and cooking stoves (unless packed and not prepared for use)
      • 2. Animals (except guide dogs and small pets that are caged and wrapped so that they cannot be seen or smelled)
      • 3. Unclean and odorous materials that may irritate other passengers
      • 4. Balloons that may cause safety concerns and disturb subway operation by coming into contact with power cables
      • 5. Other items that may cause harm to passengers
      Up to KRW 5,400
      Restricted items Items larger than 158cm in length, width, and height (sum of all three measurements) and heavier than 32kg (wheelchairs, strollers, and folding bicycles excluded) Up to KRW 900

      Behaviors not permitted in subway stations or on subway trains

      • Possession of hazardous items
      • Actions that may irritate or pose a risk to the safety of other passengers
      • Solicitation of donations, sale of merchandise, public speaking, proselytizing-related activities, etc.
      • Verbal abuse, making of loud noises, use of subway stations or trains as shelters by the homeless, entering of restricted areas, etc.
      • Smoking, distribution or posting of ads and/or flyers, and littering
      • Interference with the opening or closing of train doors or train operation
      • Improper use of devices or equipment, such as pressing the emergency stop button on a subway train or pulling the emergency lever to open the train doors in a non-emergency situation
      • Refusal to follow the instructions of subway staff members or interference with employees’ performance of their duties through violent acts and/or threats

      For more detailed information, please refer to the Seoul Metro website (http://www.seoulmetro.co.kr).
      This Passenger Transport Terms and Conditions may be translated into English and other languages. In the case of a conflict or discrepancy between a translated version of these terms and conditions and the Korean version, the Korean version shall take precedence.